SRM Prime Hospital

SMS, WhatsApp, RCS, and Email Communication

By sharing your contact details and opting in, you agree to receive communication from SRM Prime Hospital and its affiliated entities through SMS, WhatsApp, RCS (Rich Communication Services), and Email for the purposes listed below:

1. Purpose of Communication

Healthcare Communication

Appointment confirmations, reminders, and follow-ups
Lab and diagnostic test status updates
Prescription or medication notifications
Vaccination alerts or periodic health updates

Health Tips and Awareness

Preventive care advice
Doctor-authored blogs and seasonal health alerts
Wellness programs and health campaigns

Promotions and Service Announcements

New service or facility launches
Special health packages and limited-time offers
Festive or seasonal discounts on diagnostics and treatments

Patient Engagement and Feedback

Post-visit feedback or surveys
Service experience ratings
Notifications related to grievance redressal or support resolution

2. Consent and Data Privacy

Your personal data (including mobile number and email ID) will be used solely for authorized communication purposes by SRM Prime Hospital and its authorized partners (e.g., IT service providers, marketing platforms).
We do not sell your personal information to third parties.
All communication will adhere to applicable data protection laws and guidelines.

3. Opt-Out Option

You may opt out of promotional messages at any time by:

Replying “STOP” to SMS or WhatsApp
Clicking the unsubscribe link in our emails
Messaging “STOP” in RCS chat (if supported)

After opting out, you may still receive essential communications (e.g., appointment reminders, reports, patient care updates).

4. General Disclaimer

SRM Prime Hospital is not liable for communication delivery failures due to telecom provider restrictions, spam filters, or technical disruptions.

Terms and Condition